One of the more difficult professional development and training challenges for general counsel involves creating ways to deploy talented people at their highest and best levels. Developing a cadre of paralegals who can perform at an attorney level is one area that may yield efficient and productive results.

To learn more about a systematic approach to finding, onboarding and developing paralegals, I spoke with Mark Roellig, EVP and general counsel of Massachusetts Mutual Life Insurance Company. Roellig’s organization includes over 50 lawyers and 25 paralegals and other professionals, such as investigators and project managers. He recently shared his big picture view and ways to think about effective legal department function and developing talent.