As predicted, LegalTech New York is proving to be an interesting show. On day one, we saw that new technology can be used to improve, or remove, human interaction with machines. And both uses aim to make lawyers more effective. Legal research providers LexisNexis and Thomson Reuters unveiled new interfaces to their products and services aimed at making legal research easier and more effective for lawyers. And e-discovery vendors like DiscoverReady and RenewData are using technology to automate EDD processes and reduce human intervention to make e-discovery more efficient and less costly.

The show is not, however, all about new technology. In fact, you may own or license technology that you are not using or not using correctly. Says Ray Zwiefelhofer, president of World Software (Worldox), “customers are not using the full features of a product … they are going back to the basics to learn them.” Take stock of your infrastructure and applications and talk to your vendors on the showroom floor to make sure you are getting the full value of your license or subscription.

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