Lawyers don’t always know how to utilize their secretaries. Just look at the online legal tabloid Above the Law: In one post last October, editor David Lat, a former big-law attorney, confessed to not using his own secretary very much. Other attorneys, particularly junior ones, commiserated with gripes like, “I have no idea what to do with mine.”

Maybe that’s because the legal secretary’s job has changed so much, due at least in part to evolving office technology, the departure from one-on-one staffing ratios, and the work habits of newer generations of lawyers.

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