The firm has shaken up its C-suite, revamped its staffing ratio, and installed new management software. It succeeded in luring back one client that had publicly severed the relationship after the release of emails containing derogatory language from former employment practice leaders.
March 27, 2024 at 05:52 PM
7 minute read
Reporter
The original version of this story was published on The American Lawyer
From appointing new senior leaders, to growing the ratio of attorneys to secretaries and installing new management software, Lewis Brisbois Bisgaard & Smith has been on a campaign to revamp several aspects of its administrative functions over the last year.
However, the transitions have proven rocky for the California-born Am Law 100 firm, which has faced difficulties in retaining secretaries as they become responsible for supporting more lawyers and in a troubled rollout of new software.
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