An employee of your law firm approaches their supervisor and asks for a few days off to deal with an unspecified personal matter. They promise to return to work next Monday. How does the supervisor respond?
Your answer to that question, and the reasoning by which you reach it, will illuminate your law firm’s culture. And by culture, I don’t mean the self-admiring corporate puffery on your website. I mean the actual, on-the-ground reality of what it’s really like to work at your firm. You need to know what that is in order to lead your law firm through the “Great Resignation” and the even more challenging times that will follow.