More legal operations leaders are working in corporate legal departments than ever, and they’re helping accelerate the adoption of alternative legal service providers. But some continue to face resistance from companies that are reluctant to push the pedal to the metal. 

From the legal ops view, ALSPs, rather than law firms, should be the default service providers, “unless you have some sort of special reason to use the law firm,” which would primarily be for matters requiring legal judgment, according to Nathan Cemenska, director of legal operations and industry insights at Wolters Kluwer in San Francisco.