In a few short weeks, the COVID-19 pandemic has transformed working off-site from a “nice to have” to a “have to have”—and that may be the reality for months to come, if not longer. This transformation of replacing face-to-face conversations with digital technology requires a whole different set of communications skills.
In order to be effective in maintaining relationships with clients, colleagues, adversaries and members of the judiciary who are no longer available in person, we all must learn to be video stars.
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