When her turn came to question Wells Fargo CEO Tim Sloan last week, freshman Rep. Katie Porter, D-California, quickly made clear that she had done her homework.

She identified statements Sloan made in the months after Wells Fargo’s fraudulent account scandal made headlines, in which he’d said the bank was committed to restoring customers’ trust. Sloan’s language, Porter said, struck her as “vague” and, perhaps, “obscure, empty promises” from an executive well-versed in corporate speak. “Do those statements mean something to you, Mr. Sloan?” Porter asked. Sloan responded: “They do.”

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