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In this week’s Law Firm Disrupted, we go ringside to narrate a bare-knuckle brawl over a single question: Who is to blame for a lack of change in the legal service delivery model?

Roy Strom

Based in Chicago, Roy Strom has been reporting on the legal world since 2011. He covers law firms with a focus on how the Big Law business model is changing. He writes a weekly column for Law.com called "The Law Firm Disrupted," covering changes in the legal services market. He can be reached at rstrom@alm.com. On Twitter: @RoyWStrom

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"Facts are what they are. You can t make them, manage them or control them. But what we can do is try to find them and figure out how to live with them. But future events are essentially fickle. The requirement is not investigation, it is risk assessment, and the techniques are quite different. And opinions are unlike either of the above. They are the view from inside someone s head, someone who matters. And sometimes you can change them."

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