Christie’s general counsel Nick Deeming explains how his legal team used online tools to raise its game and focus lawyers’ efforts up the value chain

Upon its creation in 2008, the Christie’s legal and risk team – which comprises over 30 professionals – was faced with the significant challenge of establishing itself as a department capable of supporting all areas of the business while responding to the demands presented by the economy. To do this, we needed to enhance levels of risk control, as well as regulatory and code of conduct compliance, improve levels of service and aggressively control costs – particularly on external legal professional fees.