How times have changed. As recently as five years ago, regulation, compliance and insurance issues were matters that solicitors would have advised clients on, but had scant regard for in the day-to-day running of their own firms.
Today, such matters as data protection, money laundering, insurance issues, complaints procedures and the firm’s claims profile will be appearing on agendas for partners meetings with increasing regularity. There is only so long that partners can put off addressing such issues.
