Research from ALM Intelligence Pacesetter Research finds the coronavirus pandemic has triggered unprecedented levels of demand for workforce management services across all segments of the professional services market. In its first-ever Pacesetters report on workforce management, ALM Intelligence examines the strategies and service offerings of 19 providers identified as Market Leaders by the ALM Pacesetter Advisory Council. The report, ALM Intelligence Pacesetter Research: Workforce Management Services 2021-2022, assesses these firms for their ability to deliver client impact in today’s challenging business environment.
This research evaluates providers’ abilities to bring the full advantage of their extended organization, innovation capability, service delivery model, and brand eminence to create impact and value for clients. Pacesetter Research evaluated the workforce management capabilities of 19 professional services providers for this research.