Law Firm Management

The business of engagement

By a:1:{i:0;s:1:" ";} | October 17, 2007

Customer relationship management (CRM) in law firms has been the subject of much debate in recent years. Some 18 months ago I thought I was reasonably well versed in the subject. But my eyes have been opened thanks to a development project that has proved to be challenging and, in parts, frustrating.

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Hard evidence

By a:1:{i:0;s:1:" ";} | October 17, 2007

Lawyers have had to change the way they manage investigations, arbitration and litigation for their clients in response to rapid changes in technology. In order to best serve their clients' interests, lawyers in the UK will need to have at least a broad understanding of the methods and techniques available, as well as the benefits and pitfalls of e-disclosure.

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The right image

By a:1:{i:0;s:1:" ";} | October 17, 2007

Osborne Clarke (OC) recently introduced an imaging management system, in a drive to improve the productivity of its lawyers. The firm faced the challenge of maintaining full client records in electronic form, automating document capture, integrating the new system with existing document management and centralised faxing systems, while also aiming to improve print productivity and reduce print overheads.

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The new breed

By a:1:{i:0;s:1:" ";} | October 17, 2007

The organisation and manipulation of electronic documents presents a mounting challenge to law firms and litigation support departments of all types and sizes. Recent major advances in software architecture and technology, along with the increasingly litigious corporate environment and the rising importance of e-disclosure, are factors that are pushing the legal profession towards new technology which maximises workflow efficiency and results.

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Education for the next generation

By a:1:{i:0;s:1:" ";} | October 10, 2007

The most precious resource of any lawyer is time. It is rationed, monitored and charged for with vigilance.

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Dead serious

By a:1:{i:0;s:1:" ";} | October 3, 2007

The Corporate Manslaughter Act could herald a new era for corporate accountability

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Against the odds

By a:1:{i:0;s:1:" ";} | October 3, 2007

One of the most dreaded situations a lawyer can face is when a longstanding client asks you to re-tender. If you have a good relationship with the client and are regularly seeking feedback on your performance through independent client service reviews, such re-tendering situations rarely come out of the blue to catch you by surprise.

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Make rain while the sun shines

By a:1:{i:0;s:1:" ";} | September 26, 2007

'I trained to be a lawyer - not a salesperson'; 'selling is like stalking'; 'we have a marketing department - isn't it their job?'. Such are the typical refrains when lawyers are told they have to develop their business.

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It pays to prepare

By a:1:{i:0;s:1:" ";} | September 19, 2007

On 15 December, 2007, independent legal professionals, as defined, will need to comply with the Money Laundering Regulations 2007. The Law Society recently issued a practice note outlining good practice and providing direction on new measures coming into force.

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The great divide

By a:1:{i:0;s:1:" ";} | September 19, 2007

Two years ago Nigel Knowles, Ed Smith and Richard Chaplin published an article in Legal Week under the auspices of the Managing Partners' Forum (MPF). The article, 'The Unsung Heroes', was intended to be a clarion call to law firms to better appreciate the importance of client service professionals (CSPs) for the success of the business.

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The American Lawyer

Former MoFo Managing Partner Anna Erickson White on Overcoming Gender Issues

By Major, Lindsey & Africa | March 12, 2018

In a Q&A, she opens up about support systems and keeping an eye on the long-term outlook.

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The American Lawyer

Fried Frank's Gross Revenue Hits Record High

By Meghan Tribe | March 12, 2018

The New York-based Am Law 100 firm saw a third straight year of financial growth in 2017.

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The American Lawyer

Shook Hardy Grows Revenue, Profits

By Scott Flaherty | March 12, 2018

Madeleine McDonough, who has been chairwoman of the firm for about a year, said Shook Hardy has implemented a new strategy, which is working.

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The American Lawyer

Winston & Strawn's Record Year Sees Revenue Rise 19 Percent

By Roy Strom | March 12, 2018

Thomas Fitzgerald, chairman of Winston & Strawn and head of the firm's executive committee, predicted late last year that 2017 would be the “best year the firm has ever had.” He was right.

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Texas Lawyer

The Interplay of Ethical Rules and Attorney-Client Intimate Relationships

By Shari Klevens and Alanna Clair | March 12, 2018

Many attorneys have some sort of personal relationships with their clients. Many consider their clients to be good or even close friends. Others may…

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Pro Mid Market

Mid-Market Recap: The Importance of Being Nimble and Flexible, Part I

By Hank Grezlak | March 10, 2018

 Starting any collective endeavor from scratch is never easy. That's especially true for law firms, given the competition, the wide array…

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The American Lawyer

Akerman L.A. Managing Partner Sue Zabloudil on Maintaining a Work Ethic

By Major, Lindsey & Africa | March 9, 2018

In a Q&A, she opens up about the value of dependability and communication.

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The American Lawyer

Barnes & Thornburg Budgeting Push Pays Off in Record Revenue

By Roy Strom | March 9, 2018

Gross revenue jumped 7 percent last year at Barnes & Thornburg, where a push to use budgets and legal project management has grown to encompass 20 percent of the firm's work.

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Texas Lawyer

Bracewell's Financials Edged Higher in 2017

By Brenda Sapino Jeffreys | March 9, 2018

Bracewell added two new practice areas in 2017 as part of 11 lateral partner hires.

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Pro Mid Market

Midsize Migration: How the Recession Pushed Big Fish to Seek Bigger Ponds

By Dan Scott | March 9, 2018

The pressures of a lengthy downturn in work created opportunities for law firms that were willing and able to be creative in how they provided services to their clients.

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