As video conferencing becomes more lifelike, firms begin to abandon qualms, says Karen Sloan
Gregory Gallo has been spending less time at the airport lately. Instead of hopping on a plane for important meetings, the DLA Piper partner ducks into a high-tech conference room in the firm’s East Palo Alto office for a face-to-face with colleagues and clients hundreds or thousands of miles away. He can’t shake their hands, but he can make eye contact, pick up on facial expressions, read body language and easily gauge the group dynamic – things that the limitations of traditional video conferencing systems made difficult to do in the past.
