How to Build Strong Relationships to Drive Successful Digital Transformation - NOT CLE

Ed Macnamara serves as the Chief Innovation Officer at ArentFox Schiff, where he spearheads initiatives to enhance efficiency and effectiveness. His primary responsibilities include educating firm clients on innovative tools and processes, reviewing existing systems, and recommending improvements. He also collaborates closely with the Administrative Chiefs to identify opportunities for increased efficiency.

In 2021, Ed played a pivotal role in launching the Prometheus Project. This groundbreaking program integrates innovation into the firm's culture by encouraging associates to critically examine their work processes. The Innovation Team, under Ed's leadership, works with associates to refine their ideas, ensuring they consider multiple perspectives – client value, firm value, and firm efficiency. At the end of the program, associates present their proposed solutions to a group of partners who, along with the Innovation Team, decide whether to invest in resolving the identified problem.

Shannon Brody is the Senior Account Executive and HighQ Team Lead at Thomson Reuters.

Kim Wolfe is a Managing Director in the Legal Strategy, Innovation and Administration team at Wells Fargo. She joined Wells Fargo about 2 years ago after 21 years at Barclays. Throughout her career, Kim has held a variety of roles across Operations, Finance, Credit, COO, and Legal always with a focus on building or improving teams and functions. Her passion for people, processes and technology was ignited in college where she studied Quantitative Analysis and later went on to earn an MBA from the Wharton School of Business.

Kim lives in New Jersey with her husband and the two youngest of their six children. Outside of work, Kim helps her husband run his Private Chef business and enjoys learning about the intriguing victories, struggles and scandals of her ancestors through genealogy research. She also collects clocks made from vinyl records and cut into the skylines of cities where she has managed teams.

Jessica Escalera is the Managing Director & Head of Legal Operations at HSBC.