The move to ban referral fees within personal injury (PI) claims may not have been popular with some at the time, but as the dust settles on the changes, there is a growing feeling in the PI sector that they will ultimately succeed in driving quality.
Figures recently released by the Claims Management Regulation Unit reveal that the number of registered claims management companies handling personal injury claims fell from 2,435 in March 2012 to 1,700 in June this year. The fact that it is now a regulatory offence to either pay or receive referral fees within PI cases is clearly making an impact. But are the changes for the better and who is set to benefit?
