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For much of the last generation, the knee-jerk position of many has been that law firms do not change. That’s always struck me as an ignorant and naive point of view. In any sphere, change is ongoing and inevitable. Every law firm that is successful today is successful because someone in its past managed change effectively. Because they operate through a centralised ‘consensus’ model of (non) decision-making, most law firms are not institutionally set up to manage change especially well. Nonetheless, they have many pockets of change and innovation, which sort themselves out through normal organisational winnowing processes.

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