Client feedback to be used to rank firms on all-round serviceLegal Week is to rank the UK's leading law firms on the basis of their commitment to alternative billing as part of a major research project carried out in conjunction with clients. The initiative will expand on Legal Week Intelligence's annual Client Satisfaction Report by asking clients to grade individual advisers on their record for alternative billing and predictable costs.
September 09, 2009 at 06:18 AM
1 minute read
The original version of this story was published on Legalweek
Client feedback to be used to rank firms on all-round service
Legal Week is to rank the UK’s leading law firms on the basis of their commitment to alternative billing as part of a major research project carried out in conjunction with clients.
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