Lovells considers South Africa admin outsourcing
Lovells is in the middle of a pilot that could potentially see all of its documentation work outsourced to South Africa in a bid to cut costs. The top 10 City law firm has been outsourcing administrative work from its real estate practice, such as digital dictation, to Cape Town-based company Exigent on a trial basis since October. If deemed successful, Lovells is likely to look at outsourcing documentation work from other practice areas. Separately, the firm is also considering outsourcing aspects of its IT and finance function. All of the work is currently carried out in-house.
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