The demand for translation, transcription and interpretation services is growing rapidly among law firms, thanks to today’s globalised business world. With this increase in demand, comes increased pressure on the suppliers of these services to meet tighter deadlines, reduce prices, maintain word-perfect accuracy and respect client confidentiality. Clients also demand a 24-hour, personalised service.

Law firms are starting to realise the importance of this area of the business and study its performance with greater diligence. A procurement team at one of the UK’s leading law firms recently undertook an analysis of its expenditure and current business practices in this field.