What binds an associate to a law firm? Mike Emmott considers the role of the psychological contract and what makes a good employer
Good employers have always understood that, in order to be successful, they need to look after their employees. Historically, this has been reflected in employee benefits such as occupational pensions and subsidised canteens. The modern equivalents in professional services are reward packages that can include high salaries, concierge services and a range of ‘cafeteria’ benefits. The aim is to maximise employee satisfaction and help to recruit and retain good people.
