The Crown Prosecution Service (CPS) has signed an £18m contract with telecommunications company Global Crossing to provide a managed telephony service in more than 100 sites across England and Wales, including its headquarters in London, as well as York and Birmingham.
Under the agreement, the CPS will migrate to the Global Crossing government voice network which includes features such as home working, hot-desking, online directory services and voicemail for all extensions. The new system will support CPS staff wherever they are conducting casework or providing 24 hour advice.
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