Knowledge Management: Share and share alike
Law firms increasingly want to share know-how and fee earner's experience more easily. The use of portals and integration with existing applications are driving new innovation, reports Ken Young
Knowledge management (KM) seems like a manageable topic when broken down into bite-sized chunks, but when firms try to develop an over-arching system that meets all internal needs as well as the growing demands of clients, many step back and defer due to concerns over costs and fears over the sheer complexity of the task.
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