An organisation's internal communication should be more than just 'top down'. Nigel Knowles and Peter Hutton write that the most successful businesses are those that encourage two-way communication
April 13, 2005 at 08:03 PM
1 minute read
The original version of this story was published on Legalweek
The heart of the matter
Mention ‘internal communications’ and most people think ‘one way, top down’. Yet communications are critical to business success. Numerous studies tell us that poor communications lie at the heart of most failed mergers. Our observations are that:
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