Key Hummingbird client Wragge & Co and two other firms are defecting to a rival document management system (DMS) – Interwoven WorkSite 8 – just as three other customers prepare to go live on Hummingbirds’s DM5 product.

Wragges will migrate its DMS from Hummingbird to Interwoven WorkSite 8 early next year, despite a site visit from Hummingbird chairman Fred Sorkin in a bid to avert the loss of a key client.