By James Lumley
October 27, 2004 at 08:03 PM
1 minute read
The original version of this story was published on Legalweek
The Legal Services Complaints Commissioner Zahida Manzoor has issued the Law Society with its first set of targets for complaints handling – and has warned it that she will not accept excuses for under performance.
Speaking today (28 October), at the launch of her office’s new website, Manzoor presented the Law Society with a target to close 98% of its complaints files within 18 months by this time next year.
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