There are many applications of workflow technology in the modern law firm. From off-the-shelf case management systems designed to automate the processes of a debt recovery or conveyancing practice, to matter-opening and conflict-checking systems used across the many different practice areas of a large international firm, workflow technologies and even process modelling toolkits are increasingly becoming an essential part of the modern legal practice. And this despite the fact that so many lawyers clearly loathe them.
There are those who argue that legal workflow solutions are reaching maturity. Case management systems have been around for donkeys’ years and many firms have indisputably done very well out of them – in some cases turning around a failing practice area to deliver a handy margin.
