Knowledge Management Portals: Use the knowledge
When considering how best to implement their knowledge management initiatives, firms should always look at what fee earners in different departments hope to get out of it, says Simon Levene
Very few law firms have yet to consider a knowledge management (KM) initiative. Some firms remain sceptical and are holding back resources until greater experience and consistent positive results are available. Many firms have already dipped their toe in the water and have invested, to various degrees, in KM. A few firms have been through a generational evolution of their KM initiatives, with some of these firms quietly reaping the benefits from knowledge programmes with little publicity for fear of losing their current competitive advantage; a number of firms are publicly enthusing about their success.
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