Return on investment: The elusive business case
How do law firms justify investments in technology? Many now claim that they use return on investment or other metrics to do so. Martin Telfer offers his views on the IT budget
“But what’s the business case?” Law firm IT directors and managers have heard this question many times as they submitted budgets or project proposals to managing partners. In my experience, the answers are of variable quality and in only a few cases would they pass any quantitative analysis.
This premium content is reserved for
Legal Week Subscribers.
A PREMIUM SUBSCRIPTION PROVIDES:
- Trusted insight, news and analysis from the UK and across the globe
- Connections to senior business lawyers within the leading law firms and legal departments
- Unique access to ALM's unrivalled, market-leading reporting in the US and Asia and cutting-edge research, including Legal Week's UK Top 50 and Global 100 rankings
- The Legal Week Daily News Alert, Editor's Highlights, and Breaking News digital newsletters and more, plus a choice of over 70 ALM newsletters
- Optimized access on all of your devices: desktop, tablet and mobile
- Complete access to the site's full archive of more than 56,000 articles
Already have an account? Sign In Now
For enterprise-wide or corporate enquiries, please contact Paul Reeves on Preeves@alm.com or call on +44 (0) 203 875 0651