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As law firms, like every business at the moment, continue to review their costs and headcount, business support staff will naturally feel uneasy. Is my department going to be cut? Am I going to be cut? This feeling is quite natural but we should console ourselves with the thought that gone are the days when law firms can live and breathe without a fair representation of support staff. The experience, business acumen and value that business support professionals were recruited for in the first place are still needed. In fact when times are hard, they are needed more than ever.

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