Doing your homework
Law firms need to give more thought to the benefits of knowledge management, writes Chris Knowles, even if it means restructuring the firm in order to do so
Many law firms have been seriously over-investing in ‘big technology’ knowledge management (KM) systems to capture, store and manage their internal knowhow. At the same time they have neglected the much cheaper IT systems that could help them gain more value from their substantial investments in tried and tested legal and business information from publishers such as Butterworths, Sweet & Maxwell, PLC and LexisNexis.
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