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In the knowledge-driven legal services market, knowledge management (KM) is a key business driver, potentially delivering great value to a law firm. KM should be a key strategy of any law firm. A recent study of how leading US, UK and Australian law firms approach KM by Curve Consulting found that even among law firms that have invested heavily in KM, many have not taken a strategic business-oriented approach to it and are consequently not realising its potential.

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