Growing the knowledge tree
Knowledge management can be vital to firms, but its success depends on the system you install and how you adapt it, says Alan Nathanson and Andrew Levison
Knowledge management (KM) in law firms is about achieving and maintaining a competitive advantage. A number of UK and US firms are funding or anticipating funding major KM initiatives. Yet for many, KM has failed. In contrast, KM in Global 500 companies has achieved significant successes. Why, then, is a successful KM implementation so difficult to achieve in the legal sector where it may be so critical to competitiveness?
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