Spending time debating the relative technological merits of one knowledge management system compared with another is not the most efficient way to engage your lawyers and your firm's resources, writes David Jabbari
May 22, 2002 at 08:03 PM
1 minute read
The original version of this story was published on Legalweek
Analysis of knowledge management (KM) in law firms often reveals a striking lack of clarity on the return on investment from knowhow and professional support.
It is frequently said that because law firms are ‘knowledge businesses’, then obviously KM is inherently important. Yet there is still a very uncertain link between sophisticated management of knowledge and profitability.
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