PsychologySome firms take the view that training is a necessary evil and merely ensure that sufficient training is undertaken so that everyone’s CPD is up to date. Others believe in the culture of investing in their people and that training and development engenders a feel-good factor in a firm that is a benefit that works over time.

A good training programme will also be viewed as an essential ingredient of an employment package in order to attract high calibre staff. Yet, for some, a successful training programme can do far more than this. It can fundamentally change the way your practice works.