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The last year of pandemic-imposed remote work isn’t just pushing firms to reassess how and where partners and associates get their work done. It’s also prompting decision making about back-office activities and other support functions.

A recent survey of firms conducted by HBR Consulting found that 62% of respondents expect to make significant changes to workplace strategy, potentially including service delivery, ways of work, and facilities.

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Dan Packel

Dan Packel covers change and innovation in the legal services market, and writes a weekly briefing for Law.com, "The Law Firm Disrupted," on these subjects. He is based in Philadelphia. Contact him at [email protected] On Twitter at @packeld

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