The first point to make regarding CMS Cameron McKenna’s plans for a hugely ambitious outsourcing project with Integreon is that it deserves the benefit of the doubt. It will be a complex project and has understandably been touted as a landmark deal for the legal services market.
While I have some reservations, the firm, which spent months conducting due diligence on the deal and appointed a 10-partner panel chaired by Ed Benzecry to stress-test the proposed model, cannot be accused of rushing in. The firm argues that the ultimate prize of better quality systems and a lower cost back-office operation is considerable, despite short-term disruption. In this regard, I’ll reserve judgement.
