Addleshaw Goddard partners are to be appraised based on client feedback generated by an independent market research company, following a successful pilot of the scheme at the national firm.
November 14, 2007 at 09:31 PM
1 minute read
The original version of this story was published on Legalweek
Addleshaw Goddard partners are to be appraised based on client feedback generated by an independent market research company, following a successful pilot of the scheme at the national firm.
Addleshaws is using market research company Acuigen to interview the firm’s clients on all transactions where it bills more than £20,000. Clients are asked to rate the firm’s overall performance and give it a benchmark against its own previous performance and that of other law firms.
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