What might be on the minds of chief information officers (CIOs) in major law firms on the rare occasions they meet? Interestingly they often realise that they are working in similar ways on similar projects. Top among them would be the need to consolidate hardware and software in the firms they represent, the challenge of finding solutions to a situation where filing of electronic material is veering out of control and the pressures of working in a not-so-rosy economy.
Many CIOs have spent the best part of the last couple of years trying to extract value from the often considerable investments their firms have made during the last boom. In 2000, many firms were left with an amazing amount of promises on what technology would do for them and an even greater reality gap that necessitated steep cost cutting.
