Increasing competition, global markets and pressure to become more client-centric is leading to a situation whereby law firms are becoming more critically dependent on their investment in information and communications technology.
There are higher prizes for getting your IS/IT strategy right and reciprocally greater risks for getting it wrong. Yet despite these trends there is clear evidence that a gap does exist between business and IS/IT strategy. Importantly, it manifests itself as missed business opportunities and the waste of significant sums that directly impact the bottom line.
