The legal market is facing unprecedented change. New entrants are coming into the market, offering a wide breadth of services and stepping up the competition for business from increasingly demanding clients who want easier ways to do business with law firms. While current business performance remains strong, law firms need to react to these market forces now if they are to safeguard long-term success.

To investigate how well equipped law firms are to meet these challenges now and for the future, Legal IT, in conjunction with PA Consulting Group, undertook a survey of the Top 100 law firms during the latter part of 2001. The survey took an in-depth look at how these firms run their business now and in the future and, more specifically, at how they utilise IT.