Not being the sexiest of topics, Clifford Chance’s (CC) publication last week of a white paper on ‘continuous improvement in the legal sector‘ probably escaped most people’s notice.
But before you switch off completely, it is worth considering that the magic circle firm’s five-year efficiency drive has cut client bills or the amount CC writes off by 15% – more in some cases. The paper, which summarises what CC has learned over the course of the programme, also claims the firm has sped up some projects and processes by 50%. These are the kind of numbers that grab the attention of cash-strapped clients.
