I heard that New York is going to adopt a system where “guides” or “concierges” pair with self-represented parties in certain courts in order to facilitate the movement of business and allow the judges to return to being neutral arbiters instead of trying to be both judge and advocate for those without attorneys.
These guides will be highly trained paralegals. They will know only one area, but will know it well. They will not be lawyers. This program is also being implemented in Washington State and California. I have been told that the Connecticut Judicial Branch is seriously looking at this also.
