This article is the second in a series of discussions based upon books written by experts in the field of negotiation tactics and conflict resolution. These works are by authors who bring a unique perspective about the mediation and arbitration process. The essence of each publication and the focus of these writings are my observations about how each author’s experiences can enhance and sharpen your own negotiating skills when mediating or arbitrating a case. In this and future writings, I will address how these publications have helped me hone my mediation skills.

The Book: ‘High Conflict: Why We Get Trapped and How We Get Out’, by Amanda Ripley (Simon & Schuster 2021).

“For some disputes, trials will be the only means, but for many, trials by the adversary contest must in time go the way of the ancient trial by battle and blood. Our system is too costly, too painful, too destructive, too inefficient for a truly civilized people. To rely on the adversary process as the principal means of resolving conflicting claims is a mistake that must be corrected.” —U.S. Supreme Court Chief Justice Warren Burger

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