The CEO calls. He’s mad. He’s on edge. While enjoying a cup of coffee this morning, he received a certified letter accusing the company of violating federal copyright law by installing and using computer software without authorization. An exhibit to the letter lists 10 computer programs allegedly misused. The lawyer who wrote the letter is demanding a “companywide investigation” including something called a “software audit.” The CEO wants to know if the in-house lawyer can handle it.

Make it a priority. In-house counsel’s first job is to make the software audit a top priority. She should discuss the challenge with a trusted IT professional, preferably one who has experience with the various software programs used to audit software present on a computer system.

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