Long ago, when I started my business career designing teletype machines from the back of my covered wagon (well, maybe not that long ago), technology training was fairly simple. When you wanted to learn something, you’d sign up for a class. Or, if you were particularly motivated, perhaps you went out and bought a book. Then you’d apply yourself to master the concepts as presented by the instructor and/or author. Pretty straightforward stuff.
But now, as the platforms, technologies and processes we rely upon have exploded in complexity, training needs have shifted in lock step with those changes. It’s no longer enough just to understand the general capabilities of a tool. And we no longer need to rely on classroom-type instruction to expand our horizons. So, in the more intricate environment in which we live and work in today, what are some of the emerging considerations in the technology training realm? Here are a few.
Business Process Training
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