Buying new software comes with the risk of developing a relationship with a vendor who might not always necessarily be there. While attorneys may be perfectly content to use the same software forever, vendors routinely update, retool, or even shutter their platforms.
While firms and legal organizations are long accustomed to dealing with changes in vendor products for their on-premise technology, the great migration into the cloud space means clients may have new difficulties recouping data if they need to make a system change.
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