Atlanta sidewalks can be treacherous.

Andrew Coffman, an attorney with Parks, Chesin & Walbert in Atlanta was brutally honest about the state of infrastructure in the city of Atlanta, which is particularly difficult for people with disabilities trying to navigate through one of America’s most heavily-populated urban areas. Problems such as missing curb ramps, broken sidewalks and a grievance system for reporting lack of access that Coffman described as a “black hole” have persisted.