Mainframes, desktops, client/server applications, the internet, mobile devices. These technologies help us conduct business efficiently and accomplish previously impossible, if not unthinkable, tasks. But each new technology also presents sometimes-complex hazards that can counterbalance benefits. For example, electronic data requires encryption, forcing users to adapt business protocols and processes. The capability to store large amounts of data comes with the responsibility to develop retention management and data breach policies.

Today, as we gaze at the horizon, we see yet another opportunity rising — the much-ballyhooed “cloud computing.” It’s not hard to grasp the obvious benefits: instant scalability (upward and downward), significantly lower operational costs, a far more dependable infrastructure, and the option to outsource difficult or esoteric technology roles to highly trained specialists.

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