Even before the pandemic, corporations were already expecting their legal departments to function more like a traditional business unit. However, COVID-19 cemented the need for in-house innovation and implementation. Because of that demand, legal operations managers became some of the most valued members of in-house teams.

As part of ALM’s Legal Operations Series, I will be sitting down with Connie Brenton, Chief of Staff and Senior Director of Legal Operations at NetApp Inc. and former founder and CEO of the Corporate Legal Operations Consortium (CLOC), to discuss ways legal departments are learning from the pandemic and how they are looking to legal ops going forward to help pivot operations to be more efficient and connected to the business. In addition, we will discuss tips on how to be an effective change maker in the legal department, advice on how to get the buy-in from top decision makers and other internal stakeholders, and how to use data to have your work integrated into the leadership agenda.